Reviews > Software > Communication Software > Telephony Software > Avaya
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Avaya Review

Brand popularity

5.0 - Very popular brand

Payment options

3.3 - 3 ratings - expand

Shipping & returns policies

3.0 - 2 ratings - expand

Coupons & discounts

0.0 - 0 ratings

Company values, ethics & policies

0.0 - 0 ratings

Customer service & brand

0.0 - 0 ratings

Privacy policy & data security

0.0 - 0 ratings

Loyalty, rewards & partnership programs

2.0 - 2 ratings - expand

Seasonal sales & events

0.0 - 0 ratings

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Avaya Review: Avaya Pros & Cons

Avaya (avaya.com/en/) is a well-known telephony software store which competes against other telephony software stores like RingCentral, Dialpad, Twilio, Aircall and CallRail. Based on our in-depth Avaya review, when compared to its competitors, Avaya ranks as one of the top-performing brands in its category, with an overall ranking of #5 out of 266 total brands. Read the full Avaya.com/en/ review below for more details.

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  • Free trial: Does each store have a free trial period? Can I try each store for free?
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Knoji has 17 Avaya reviews and ratings as of June 11, 2026. Knoji editors and the Knoji shopper community have reviewed Avaya and compared it against 266 top telephony software brands, reviewing Avaya based on product and store features. Knoji reviews and ranks Avaya.com/en/ and other telephony software stores based on how many features each offers and based on a 5-star rating scale. Based on these factors and 17 Avaya reviews, Avaya earns an overall score of 3.9 out of 5.0 points. Avaya offers 2 total features. Avaya's review score also factors in its popularity, which is in the mid-range compared to competing .

avaya.com/en/
Rated 3.9 - 17 ratings
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About Avaya

Avaya is a mid-size telephony software company operating the e-commerce site avaya.com/en/. Avaya sells its products and services in the telephony software industry. Avaya is a less active brand when it comes to discounting and offering coupons. Avaya has a mix of reviews among shoppers on Knoji, with 17 ratings and an average rating of 2.4 stars. Avaya scores below average compared to other brands in the telephony software industry, providing 0 e-commerce features to better serve its customers.

Avaya's Review Scorecard

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